About the role
SUMMARY
Customer Support Executive
Location
- Bangalore
Experience
- Fresher or Experienced
- 0 - 1 Years of Experience
Qualifications
- Education: Graduate
- Language Proficiency: Hindi & English
Additional Skills
- Engage with newly onboarded drivers
- Guide drivers through trip completion milestones
- Ensure a smooth onboarding experience
- Resolve driver queries efficiently
- Target-driven approach
Key Responsibilities
- Follow-Up for F5 (First 5 Trips)
- Call drivers 5 days after onboarding
- Remind them about completing 5 trips within 7 days to earn a 100 Joining Bonus (JB)
- Address any operational issues
- Follow-Up for F50 (First 50 Trips)
- Call drivers 25 days after onboarding
- Encourage them to complete 50 trips within 28 days to earn a 250 JB
- Motivate drivers by explaining the financial benefits and performance incentives tied to milestone achievements
Eligibility Criteria
- Any Graduate
- Good communication skills in English & Hindi
- Proficiency in any of the following Regional Languages: Telugu, Tamil, Marathi
- Strong problem-solving skills
- Ready to work from the office
Salary
- NTH: 17k + 4k Variable pay plus PF & ESIC
Shift
- Day shift
Week off
- Sunday off
Mode of Interview
- Virtual/Telephonic
Requirements
Requirements:
- Any Graduate
- Good communication skills in English & Hindi
- Strong problem-solving skills
Benefits Benefits
Salary - NTH: 17k + 4k Variable pay plus PF & ESIC
Shift- Day shift
Week off- Sunday off
Millions of jobs, with real people getting hired every day
Questions, answered
Click "Apply with JobAssist" – we tailor your resume and application to this role and submit it for your approval.
Yes. This role at 2coms was screened before publishing – we confirmed the employer before listing it.
The employer didn't disclose a salary range for this listing. JobAssist shows pay whenever it's available.
This position can be done from anywhere, with no in-office requirement.
Yes – every application is tailored from your profile and this job's requirements, and you can review and edit before it's sent.