RemoteFull timeMid level₹2k – ₹2kPosted today
Apply with JobAssistAbout the role
Roles and Responsibilities
- Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns.
- Handle customer complaints in a professional manner, escalating issues when necessary to ensure timely resolution.
- Collaborate with internal teams to resolve complex issues and improve overall customer satisfaction.
- Meet performance targets for call handling time, first-call resolution rate, and other key metrics.
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