About This Role
This customer support role involves handling inquiries via phone, email, and chat, as well as performing data entry and administrative tasks. It is suitable for individuals who are new to the field, offering a structured start with tasks matched to their skill level.
Responsibilities
- Respond to inquiries via phone, email, and chat
- Perform simple data entry for correspondence history
- Conduct administrative tasks
- Share customer feedback (requests and complaints) internally
Requirements
- Up to 29 years old (for long-term career development)
- No specific educational background or work history required
- Welcome to inexperienced candidates
- Welcome to recent graduates and those who have already graduated
- Welcome to part-time workers
Benefits
- Fully remote work (Saturdays, Sundays, and public holidays off)
- 125 annual holidays
- Almost always leave on time
- Welcome to those who are not good with computers
- Nail art, hairstyles, and hair color are free
- Salary increase
- Bonus
- 100% overtime pay
- Social insurance fully equipped
- Transportation expenses paid
- Promotion available
- Training available
- E-learning system available
- Summer and winter holidays
- Golden Week holidays
- New Year holidays
- Paid leave
Important Details
- Schedule: 9:00 to 18:00, 8 hours of actual work, 1 hour break
- Overtime: almost none, 100% paid if it occurs
- Average scheduled working hours (per month): 160 hours
- Contract: permanent employee
Application Process
- Simple application
- One interview
- Offer
- The period from application to offer is expected to be about 2 weeks
- You can join within 1 month from application
- If you are currently employed and it is difficult to change jobs immediately, you can consult about adjustments