About This Role
This customer support role involves handling inquiries via phone, email, and chat, along with basic data entry and administrative tasks. The position is based in the office and is suitable for someone new to the field, with work starting at a level appropriate to their experience.
Responsibilities
- Respond to inquiries (phone, email, chat)
- Perform simple data entry for response history
- Carry out administrative tasks
- Share customer feedback (requests and complaints) internally
Requirements
- Up to 29 years old (for long-term career development)
- No specific educational background or work history required
- Welcome to inexperienced candidates
- Welcome to recent graduates and those who have graduated previously
- Welcome to freeters
Benefits
- Full social insurance
- Commuting expenses paid
- Promotion opportunities
- Training available
- 100% overtime pay
- E-learning system available
- Pay raises
- Bonuses
- Nails, hair style, and hair color are free
Important Details
- Schedule: 9:00 - 18:00, 8 hours actual work, 1 hour break
- Overtime: almost none, 100% paid if incurred
- Annual holidays: 125 days
- Days off: complete 2-day work week (Saturdays, Sundays, and public holidays off)
- Leave: summer, winter, Golden Week, New Year holidays, paid leave
- Access: within 5 minutes walk from the nearest station
- Average scheduled working hours (per month): 160 hours
Application Process
- Simple application
- One interview
- Offer of employment
- The hiring process is expected to take about 2 weeks from application to offer
- It is possible to join within 1 month of application
- If you are currently employed and it is difficult to change jobs immediately, adjustments can be discussed