Customer Success Manager, Hardlines
Amazon.com Services LLC
RemoteFull timeMid level$80,000-$102,000Posted today
Apply with JobAssistClick "Apply with JobAssist" – we tailor your resume and application to this role and submit it for your approval.
Yes. This role at Amazon.com Services LLC was screened before publishing – we confirmed the employer before listing it.
The employer didn't disclose a salary range for this listing. JobAssist shows pay whenever it's available.
This position can be done from anywhere, with no in-office requirement.
Yes – every application is tailored from your profile and this job's requirements, and you can review and edit before it's sent.
Amazon.com Services LLC
As a Customer Success Manager, you will build foundational expertise in vendor partnership management while directly impacting customer experiences on Amazon's retail platform. This role focuses on coordinating vendor initiatives, analyzing performance data, and learning to influence outcomes across internal and external stakeholders. You'll work within a collaborative team environment, receiving guidance while building toward independent delivery, offering a strong foundation for career growth in customer success and vendor management.
Nice to have:
Amazon Vendor Services (AVS) is a paid suite of services designed to build long-term partnerships between Amazon and its vendors, making Amazon the retailer of choice. AVS pursues three core goals: accelerate vendor growth on Amazon, drive higher vendor satisfaction with Amazon, fostering greater engagement and investment, and build sustainable, efficient e-commerce partnerships between Amazon and vendors. As a Customer Success Manager, you serve as the hub of your vendor's interactions with Amazon. Vendors rely on their CSM as a first point of contact for troubleshooting, high-level analysis, and joint business planning. To deliver on these goals, the company develops exclusive services and tools that accelerate vendor growth, provide preferred treatment in how vendors interact, and enable proactive management of their business.