About the role
We are seeking an experienced Sales Support / Customer Service Representative to assist with managing customer accounts and placing product orders. This position is not a call center role and does not involve cold calling. We are looking for someone comfortable communicating directly with customers and providing excellent service. Submit an online application today to get started!
- Work Schedule: Monday – Friday | 8:30am – 5:00pm
- Pay: $18 – $20 per hour (depending on experience)
- Job Location: Farmers Branch, TX
Responsibilities:
- Manage customer accounts and process product orders
- Communicate with customers to understand their needs
- Provide product recommendations and suggest similar items when appropriate
- Assist customers with order inquiries and product information
- Support inside sales activities and maintain strong customer relationships
- Work closely with internal teams to ensure accurate and timely order fulfillment
Requirements:
- Previous customer service or account management experience
- Comfortable communicating with customers without scripts
- Ability to understand products and recommend solutions to customers
- Strong communication and organizational skills
- Experience with order entry or inside sales is a plus
Training and resources will be provided during the first week to ensure a smooth onboarding process.
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