About This Role
Working in the smartphone section of an electronics retail store, the Customer Service Staff engages with customers to assist with smartphone and internet service sales. This role is ideal for individuals looking to leverage their customer service skills in a supportive environment with minimal after-sales follow-up.
Responsibilities
- Guide customers who visit the store
- Provide information about products and plans
- Handle new applications and device changes
- Engage in conversations to understand customer needs and preferences
- Focus solely on customer service without handling complaints or follow-ups
Requirements
- No prior experience required; over 90% of staff start without experience
- Must be able to work on weekends
- Basic computer skills for data entry
- Friendly appearance; nail and hair styles are flexible as long as they are not overly flashy
- Experience in retail, customer service, or related fields is a plus
- Open to individuals in their 20s to 40s, including parents returning to work
Nice to have:
- Experience in mobile phone sales or the telecommunications industry
- Ability to work part-time or flexible hours based on store needs
Benefits
- Monthly salary ranging from ¥231,500 to ¥256,500
- Bonuses available
- Overtime pay for an average of 10 hours per month
- Regional and skill allowances
- Workstyle support fund of ¥4,000 per month
- Incentives based on performance
- Full social insurance coverage
- Transportation costs fully covered for commutes over 2 km
- Weekly pay available under certain conditions
- Up to ¥100,000 signing bonus based on regulations
Important Details
- Schedule: Shift work, 5 days a week including weekends and holidays
- Contract: Temporary employee status
- Application deadline: Not specified
Application Process
- Complete a simple online application in under a minute, available 24/7
- Receive a thank-you email and SMS immediately after applying
- Participate in a web interview without the need for a resume
- Start work within a week if selected
About the Company
Cielo Co., Ltd. specializes in general staffing and paid employment placement services, with a strong focus on the telecommunications industry. The company has established deep relationships with major corporations, providing a wide range of job opportunities in various sectors.
