Customer Service - Self Storage Manager

About This Role

Working independently at multiple locations, the Self Storage Manager assesses customer storage needs, makes suggestions, and sells packing and moving supplies. This role involves both indoor and outdoor work, ensuring units are ready to rent and maintaining the facility.

Responsibilities

• Work independently at multiple locations
• Assess customer storage needs and make suggestions, including selling packing and moving supplies
• Conduct daily storage unit inspections to confirm inventory and availability
• Audit cash drawers and make bank deposits
• Help keep customers current with payments and make reminder and collection calls when required
• Perform cleaning and daily maintenance tasks, including sweeping/mopping interior areas and maintaining exterior grounds/curb appeal clean and free of debris

Requirements

• Ability to transport, lift, and move items weighing up to 35 pounds
• Ability to walk in and around facilities, spending up to 50% of time in outdoor environments, including climbing stairs and opening large doors
• Experience in customer service-centered sales environments, including retail, restaurant, fast food, or other service-based companies
• Valid driver’s license
• Utilize own vehicle to travel between different work locations and/or while conducting other work-related business

Benefits

• Mileage reimbursement available

About the Company

Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Employees have voted the company as having Best Career Growth, ranked it in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. Public Storage is the self-storage industry’s #1 team.