Customer Service & Sales Consultant (Expression of Interest)

About This Role

Connecting with people and making their day better is at the heart of this role, where you will help customers find tech solutions that enhance their lives. This position suits someone who is motivated to achieve sales targets and eager to grow their skills in a dynamic environment.

Responsibilities

• Deliver exceptional customer experiences by helping customers find the right products and services to suit their needs
• Be the go-to tech expert by staying up-to-date with the latest gadgets and services, offering informed guidance and solutions
• Achieve and excel by using consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected
• Collaborate and contribute by working closely with the team to create a welcoming environment where everyone is supported to achieve store goals

Requirements

• Great communication skills
• Solution-oriented approach
• Sales drive
• Passion for learning
• Resilience and positivity
• Customer-facing experience (previous experience is a plus but not required)

Benefits

• Generous discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners
• Leave options: 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave
• Training and career growth opportunities: access over 17,000 learning programs through LinkedIn Learning and a range of development opportunities
• Flexibility: flexible working hours and a supportive approach to parental leave
• Recognition and rewards: monthly performance rewards and a range of recognition programs
• Inclusive culture

Application Process

• Complete the next step in the assessment process via an email from HireVue

About the Company

Telstra is a leading telecommunications company that has been connecting Australians for generations.