About This Role
Connecting Australians for generations, Telstra is an iconic brand where passion meets purpose. This customer service and sales role in retail will help customers find tech solutions that enhance their lives, making a meaningful impact by building a connected future so everyone can thrive.
Responsibilities
- Deliver exceptional customer experiences by helping customers find the right products and services to suit their needs
- Be the go-to tech expert by staying up-to-date with the latest gadgets and services, offering informed guidance and solutions
- Achieve and excel by using consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected
- Collaborate and contribute by working closely with the team to create a welcoming environment where everyone is supported to achieve store goals
Requirements
- Great communication skills, connecting with people and making their day better
- Solution-oriented approach, enjoying thinking on your feet and tailoring solutions for each customer
- Sales drive, motivated to achieve (and exceed!) sales targets and KPIs
- Passion for learning, eager to grow and develop skills in a dynamic environment
- Resilience and positivity, with a can-do attitude, even when things get busy
Nice to have:
- Customer-facing experience
Benefits
- Generous discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners
- 16 weeks of paid parental leave
- Telstra Extra Day Off
- Gender affirmation leave
- Cultural Leave
- Blood Donor Leave
- Ability to purchase up to 4 weeks of additional leave
- Access to over 17,000 learning programs with LinkedIn Learning
- Career development with the Future Ready program
- Flexible working hours and a supportive approach to parental leave
- Monthly performance rewards and a range of recognition programs
- Inclusive culture
Important Details
- Locations: Toowoomba (Grand Central)
- Employment type: multiple part-time and full-time positions available
Application Process
- Keep an eye out for an email from HireVue to complete the next step in the assessment process
About the Company
Telstra is a leading telecommunications company.
