About the role
Job description
We are looking for Lithuanian and English-Speaking Customer Service Representative to join our Customer Support team. You will be working for our client, one of the biggest online accommodation providers worldwide.
Duties and responsibilities
- Handling incoming phone calls and emails from the website users
- Managing reservations, special requests and complaints and finding solutions to website user’s inquiries
- Working hours from Monday to Friday between 9:00-18:00 (40 hours per week)
Requirements
- Excellent Lithuanian and English language skills (verbal and written)
- Strong communication and administration skills
- Customer-focused approach
- Attentiveness, positive attitude
- Relevant permit to work in Lithuania
- Computer literacy and good MS Office knowledge
- Experienced in a target-based/KPI driven environment is a plus
Company offers
- Private Health insurance
- Performance-based bonus
- Referral Bonus
- Wellbeing Program (such as: Sports & well-being events and Feel-Good activities)
- Relaxation and game areas in the office
- Free Parking
- International and multicultural work environment
- Fully paid trainings
- Career development programs & trainings
- Hybrid work model
Salary
1611-1750 €/mon. gross
Taking in consideration your current professional competence and work experience.
In addition to the fixed salary, employees are eligible for a performance-based bonus.
We are happy to hear from all applicants! Only chosen candidates will be contacted.
By applying to this job application, you are providing Teleperformance Lithuania your personal information and consent to the processing of your data as part of this application.
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