Customer Service Representative

About This Role

Working for the world's number one pizza company, the Customer Service Representative ensures positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. This role suits a friendly and attentive individual committed to outstanding service.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person
• Assist customers with placing orders, customizing pizzas, and answering menu questions
• Upsell additional menu items and promotions to enhance customer satisfaction
• Handle inquiries, concerns, and complaints with empathy and professionalism
• Accurately enter orders into the system and process payments
• Maintain cleanliness and organization within the store

Requirements

• Punctual team player with a positive attitude
• Comfortable talking to customers
• Ability to work efficiently in a fast-paced environment
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
• Excellent communication and interpersonal skills
• Flexibility to work evenings, weekends, and/or holidays
• At least 16 years of age

Benefits

• Fun, rewarding and fast-paced working environment
• Full training with an industry-leading brand
• Health insurance
• Excellent career with great opportunities for internal promotion
• Awesome discounts on Pizza

About the Company

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino’s Pizza LLC, Domino’s Pizza Franchising LLC, or Domino’s Pizza, Inc. (“Domino’s Corporate”). The independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store.