RemoteFull timeMid levelPosted today
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Customer Service Representative
6 month contract
Night Shift
Work onsite ( 23/F W City Center
30th Street corner 7th Avenue
Taguig City)
Salary 35,000-40,000 Based on Experience
The following are a plus
- Working knowledge of health and welfare and/or defined benefit pension plans
- Associate or Bachelor’s Degree
- Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way
- 2-3 years of Customer Service experience in an in-bound Service Center
- Strong computer skills with the ability to toggle between various systems/windows
- Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem-solving skills
- Ability to work in a structured environment – adhering to and following protocols
- High level attention to detail, multi-tasking, and ability to organize work
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