Customer Service Representative
Tharp Consulting
About the role
We seek a friendly, detail-oriented Customer Service Representative to assist customers by
- answering inbound calls
- scheduling and confirming appointments
- providing accurate information
- handling complaints
- documenting interactions
- making outbound calls
- collaborating with departments
- meeting performance metrics
- participating in team meetings
Ideal candidates will have strong communication, problem-solving, and tech proficiency skills, along with
- dependability
and adaptability.
Qualifications include a high school diploma or equivalent ,
- customer service experience
, familiarity with the cleaning/restoration industry , and
- computer skills
Responsibilities involve managing moderate to high call volume , lifting items up to 25 pounds, and working in a quiet environment.
Compensation ranges from $17.00 - $19.00 per hour .
Join a passionate team dedicated to quality, innovation, and customer satisfaction, with opportunities for growth in a positive work environment.
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