About This Role
Providing excellent customer service in a friendly and attentive manner is the core of this role, which also involves maintaining the store's condition and managing merchandise. This position suits an individual who can handle various tasks from sales transactions to facility upkeep.
Responsibilities
- Provide prompt excellent customer service in a courteous, friendly and attentive manner
- Greet customers as they enter the area and thank customers as they leave
- Give assistance and offer suggestions or recommendations to the customer
- Ring up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for product sold
- Perform multi-function operation of fuel console, lottery machines, money order machine, telecom transactions, etc.
- Report to work on time and follow the dress and appearance code
- Perform multi-function and cleaning duties necessary to maintain store cleanliness inside and out; basic upkeep and cleaning of all equipment in stores
- Inspect store facilities and equipment for safety, cleanliness, and proper working order
- Notify Store Manager of any equipment failure or maintenance/supply needs
- Complete build-to’s for ordering/purchasing merchandise
- Receive and verify vendor deliveries
- Maintain adequate stock throughout the store and supplies in counter areas; rotate stock properly
- Place advertising and pricing signage inside or outside the facility including marquees, ceilings, walls and windows
- Assist in maintaining proper inventory levels and shift audits
- Keep accurate cash, sales and inventory control records and account for variances
- Notify the Store Manager of any sales, cash or inventory discrepancy
- Follow Company and/or brand guidelines for product breakage or spoilage
- Report all incidents including but not limited to employee or customer injuries, theft, property damage or improper sanitation or waste disposal to the Store Manager
- Report any situation in which unsafe, unlawful or unethical conduct is or might be occurring
- Keep an accurate record of all shift and timekeeping paperwork
- May take inventory of supplies and equipment
- Attend job-related meetings (may be required to work irregular hours)
- Provide regular and predicable onsite attendance
- Perform other duties as assigned by the Store Manager
Requirements
- High school diploma or GED preferred
- Experience in retail sales preferred
- Ability to accurately operate a variety of equipment that may include cash registers or scanners; hot or cold or beverage dispensers, and other machines or tools
