About the role
Customer Service Executive – Air & Sea Logistics
Join Our Growing Logistics Team
- Salary: S$2,400 – S$2,800
- Working Days: 5 days per week**,** Monday – Friday, 9:00 AM – 6:00 PM
We are looking for a Customer Service Executive to join our Customer Service team and support day-to-day operations for air and sea freight.
This is a good opportunity for candidates who are organised, customer-focused and keen to build a career in the freight forwarding and logistics industry.
Key Responsibilities
- Handle customer enquiries and provide timely support.
- Manage customer freight rates / quotations for both air and sea shipments.
- Liaise with air and sea freight carriers on rates, bookings and shipment matters.
- Communicate with customers and follow up on their requirements.
- Handle sea freight documentation, including bookings, Bills of Lading (BL) and related documents where required.
- Coordinate with internal teams and external parties to ensure smooth shipment arrangements.
- Maintain accurate records and documentation.
- Respond to emails and complete daily administrative tasks.
- Support the Customer Service team and perform other duties as assigned.
Requirements
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Basic knowledge of air and sea freight / logistics is an advantage.
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Proficient in Microsoft Office and email communication.
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Previous logistics or freight forwarding experience
Looking to Build Your Career in Logistics?
If you are a self-motivated and customer-oriented individual with good English communication skills and a willingness to learn, this is an opportunity to develop your experience in air and sea freight operations.
Apply now and join our Customer Service team!
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