RemoteFull timeMid level₹3k – ₹4kPosted today
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JOB DESCRIPTION
- Respond to customer enquiries and requests received via Different channels to address and resolve issues.
- Ability to empathize with customers and understand their needs.
- Investigate and resolve customer complaints or issues promptly and professionally.
- Coordinate with other departments to fulfil customer requests or address concerns.
- Provide accurate and comprehensive information to customers, ensuring their queries are addressed satisfactorily.
- Follow established procedures, guidelines, and scripts to maintain consistency in customer interactions.
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