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Customer Service Coordinator

eTeam

RemoteFull timeMid levelPosted today
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About the role

Hiring: Service Delivery & Outsourcing Coordinator

📍 Location: Telford, UK

📅 Duration & Type: 6-Month Contract | Full-Time

🏢 Work Arrangement: 5 days onsite (mandatory)

⏱️ Availability: Immediate or within 1–2 weeks

What We are Looking For:

  • Excellent English communication skills , both verbal and written
  • Strong organisation skills with the ability to manage daily activities and handle incoming requests, emails, and phone calls from suppliers
  • Quantitative data analysis skills, including proficiency in Microsoft Excel, PowerPoint, and Word
  • Experience working with suppliers and cross-functional teams
  • High attention to detail, with strong analytic skills and ability to follow established processes
  • Ability to track, analyse, and report progress to stakeholders and management
  • Understanding of supply chain processes and/or negotiation strategies is an advantage
  • Experience with ERP/CRM systems such as Oracle or Salesforce is desirable
  • Flexibility to work according to UK working hours
  • Willingness to work onsite 5 days a week

Education & Experience:

  • Bachelor’s degree or equivalent experience, with 2–4 years of relevant experience preferred.

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