About This Role
Serving customers in a retail store and delivering a great shopping experience is the core of this role. The Customer Service Associate manages sales transactions, maintains store cleanliness and assists with stocking merchandise.
Responsibilities
- Assist customers with questions and recommendations
- Manage sales transactions while working assigned cash register
- Maintain security of cash and protect company assets
- Keep the store well-stocked and recover merchandise
- Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
- Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
- Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
- Perform other duties as assigned
Requirements
- High school diploma or equivalent is preferred
- Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
- Ability to follow instructions and interpret operational documents is required
- Ability to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
- Excellent customer service and relationship management skills are required
- Strong organizational and communication skills are required
- Strong problem-solving and decision-making skills are required
Benefits
- Medical, pharmacy, dental, and vision insurance
- Employee Assistance Program
- Retirement plans
- Educational Assistance
Important Details
- Employment type: part-time
About the Company
Family Dollar is a retail company.
