About the role
Your Future, as a Treatment Coordinator at mydentist
You’ll be joining us at our large Coventry Practice. As a Customer Sales Coordinator, you will be creating and converting opportunities, supporting customers to understand the private options available and facilitating their patient journey. Working within a modern 16-surgery practice, refurbished in 2024, you'll benefit from excellent transport links, free on-site parking and a dedicated mobile phone and laptop.
The working pattern for this role will be full-time, working Monday to Friday from 8:30am to 5:30pm, plus two Saturdays per month from 9:30am to 4:30pm. Flexibility to work occasional evenings and weekends will also be required to support practice events and business needs. This is a practice-based position, with some attendance at events; please note home working is not possible.
The practice offers
- Supportive and experienced team
- Large and expanding practice with lots of opportunity to develop
- A convenient location, with local amenities and public transport nearby
- Parking is available
What we offer
- Up to £13.55 per hour
- Quarterly sales bonus
- Holidays rising to 30 days (plus bank holidays)
- Health and wellbeing support; including virtual GP and free counselling
- Discounts at cinemas, retailers and restaurants – save hundreds of pounds a year
- Recognition schemes and service awards
- Training and development opportunities
What you'll be doing
- Attracting and managing enquiries via digital marketing, social media, and events
- Monitor and report on marketing performance
- Support patients through their treatment journey
- Promote private dental options and convert enquiries into sales
- Working towards targets and KPIs to achieve commercial results
- Work closely with dentists to grow their private patient numbers
About you
- Able to initiate conversations with prospective customers
- Ability to generate and convert sales opportunities
- Confidence using all social platforms
- Great at building relationships
- Excellent verbal and written communication skills
- Comfortable using computer systems (training provided)
- Possesses initiative and can prioritise own workload
- Demonstrates a passion for delivering excellent commercial results
Your future starts here
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Questions, answered
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