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Customer Relationship Officer at CSB - JobAssist
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Home›Jobs›Business & Management›Customer Relationship Officer
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Customer Relationship Officer

CSB

RemoteFull timeMid levelPosted today
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About the role

About This Role

This customer relationship officer role focuses on managing customer service and relationship activities. It involves understanding customer needs, recommending suitable banking solutions, and facilitating service delivery while ensuring compliance with policies.

Responsibilities

  • Manage customer servicing and relationship activities by understanding customer requirements
  • Recommend suitable banking solutions
  • Facilitate service delivery and ensure compliance with regulatory and Bank policies
  • Service branch customers and maintain branch operation in line with Audit Compliance requirements
  • Execute area mapping, cold calls, and BTL activities to meet acquisition targets
  • Complete accurate AOF/KYC and ensure CKYC submission without errors
  • Cross-sell insurance/investments and activate digital banking for all new customers
  • Manage assigned portfolio for balances, usage, and service requests within TAT

Requirements

  • 1 to 5 years of experience (Sales/Service)
  • Graduate (Any Specialisation)

Job details

Workplace

Remote

Employment

Full time

Seniority

Mid level

Headquarters

Ramanathapuram, Tamil Nadu, India

Posted

Posted today

About company

Headquarters

Ramanathapuram, Tamil Nadu, India

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204

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