Customer Logistics Manager

About This Role

This role involves overseeing the day-to-day operations within an assigned function, taking responsibility for all aspects of operations and account management. The manager will lead direct reports and ensure the attainment of daily operational goals within their functional area. The ideal candidate will have experience managing a parts distribution warehouse, with start-up knowledge being a plus.

Responsibilities

• Ensure customer service satisfaction and manage expectations
• Manage staffing performance and development of exempt and non-exempt employees
• Manage day-to-day planning and scheduling
• Manage health and safety
• Ensure compliance with state, local, and federal regulations
• Perform other duties as assigned

Requirements

• Ability to work within international functional teams
• High level analytical ability where problems are unusual and difficult
• Demonstrated technical and professional skills in job-related area
• Off shift support in the event of critical customer network disruption or crisis
• Make decisions in a timely manner
• Strong oral and written communications skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices
• Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required (advanced)
• Logistics industry knowledge (advanced) is required
• Knowledge and understanding of Customer/Company local and Federal regulations (advanced) is required
• Fundamental knowledge of Supply Chain Management components (intermediate) is required
• Strong knowledge of Manufacturing and Production (advanced) is required
• H.S. diploma/GED required
• Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
• One (1) year or more direct supervisory/leadership experience required

Nice to have:

• Bachelor's degree in Business, Logistics, Supply Chain preferred

Benefits

• Medical, Dental, Vision Benefits start at 30 Days
• 401 (K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more