Customer Expert Moderator (Surakarta)
Teleperformance
About the role
Content Moderator Social Media/E-Commerce responsible for ensuring our social media and marketplace are safe and trustworthy for not only our users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality.
Basic Requirements:
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Minimum D3 / S1 any major
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Minimum GPA 2.75
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Fresh Graduate are welcome.
- Fluent in English both of Written and Reading (min. B1 Intermediate is a MUST)
- Communicative.
- Willing to work in SHIFTING SCHEDULE including Weekend and Public Holiday.
- Willing to place in SURAKARTA.
- Candidates can work immediately if they pass.
Responsibilities:
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Evaluate and monitor online content and advertising content in accordance with company policy
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Categorizing and labeling products/data based on guidelines for pricing comparison and analysis
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Review images, videos, accounts, and text-based content
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Follow up on violations of applicable client policies
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Maintain the quality of content in each case reviewed
Benefit:
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Basic Salary
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KPI
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Holiday Payment
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Health & Safety Insurance
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