About This Role
The Customer Development Specialist focuses on managing and serving clients within their portfolio to ensure compliance with MSB's service quality standards. This role is ideal for individuals who excel in customer engagement and business development, particularly in credit products.
Responsibilities
- Care for and serve customers in the managed portfolio to ensure compliance with MSB's service quality standards.
- Develop business plans, engage with customers, introduce, advise, and sell MSB products, focusing on credit products and cross-selling other products to meet or exceed assigned targets.
- Ensure quality customer consultations and guidance to maximize loan approvals and product usage.
- Build and expand the customer base through comprehensive solution consultations rather than selling individual products, increasing product ownership per customer and enhancing customer loyalty.
- Maintain and develop relationships with existing and potential customers.
Requirements
- Minimum education: Associate's degree.
- Field of study: Finance - Banking, Business Administration, or related economic fields.
- Experience: Experience in selling credit products or sales in finance, banking, or insurance sectors. Alternatively, at least 1 year of outstanding sales performance in other industries.
- Skills: Strong negotiation and persuasion abilities. Proficient in reading and analyzing financial reports. Capable of approaching and engaging customers. Ability to identify and manage risks.
Benefits
- Income based on achieving 100% KPI: Negotiable.
- Income calculated based on KPI achievement.
- Fixed salary independent of sales performance.
- Competitive salary compared to the market, negotiable upon passing the interview.
- Attractive incentive/KPI bonuses and commissions paid monthly, with unlimited income potential for sales positions.
- Year-end performance bonuses ranging from 2 to 5 months of average salary, depending on evaluation results.
- Comprehensive benefits policy including legal insurance and additional life insurance for MSB employees.
- Diverse benefits: flexible working hours, vacation, birthday leave, and school year start leave for children.
- Loan programs with preferential interest rates for employees.
Important Details
- Employment type: Full-time.
- Application deadline: Not specified.
Application Process
- Submit your application through the designated platform.
About the Company
MSB is recognized for its commitment to employee satisfaction and has been awarded "Best Workplace in Asia" by HR Asia for several consecutive years. The company fosters a professional work environment that encourages responsibility, creativity, and teamwork.
