About This Role
This role is about much more than driving; it’s about helping people and delivering great service with a smile. It’s hands-on, physical and full of variety, with no two shifts the same. You’ll work independently for much of the day, with a supportive team of managers and colleagues back at base whenever you need them.
Responsibilities
- Keep your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition
- Load the van safely and complete all checks to ensure it’s roadworthy, reliable, and ready to deliver great service
- Talk customers through any order changes, substitutions, or short dated items in a friendly, reassuring way, and offer refunds where needed to keep the experience smooth and positive
- Handle products with care, treating every order as if it were your own to maintain quality and customer trust
- Deliver within the customer’s time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after
Requirements
- Build strong relationships with colleagues to create great team spirit and deliver the best service for customers
- Be warm and welcoming with customers and colleagues
- Respond quickly to changing customer needs and embrace change while out on the road and in the store
- Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points
Benefits
- Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)
- Flexible working available from day one
- 10% off with your Colleague Clubcard, rising to 15% on pay day weekends, with a second card to share with family
- Free wellbeing services to support your mind, body and life
- Life cover worth five times your pay and an award winning pension with matching contributions up to 7.5%
- A range of benefits to choose from, including discounts, shares and cycle to work schemes
- Uniform provided, plus policies to support you through life’s key moments
Important Details
- Schedule: minimum of 16 guaranteed hours a week, with options from 12 hours if preferred; shifts scheduled within availability windows, with at least 3 weeks’ notice
About the Company
Tesco’s vision is to be every customer’s favourite way to shop. Its purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably. Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, you are always welcome.
