About This Role
As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about much more than driving; it’s about helping people and delivering great service with a smile. It’s hands-on, physical and full of variety, with no two shifts the same. You’ll work independently for much of the day, with a supportive team of managers and colleagues back at base whenever you need them.
Responsibilities
- Keep your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
- Load the van safely and complete all checks to ensure it’s roadworthy, reliable, and ready to deliver great service.
- Talk to customers through any order changes, substitutions, or short dated items in a friendly, reassuring way, and offer refunds where needed to keep the experience smooth and positive.
- Handle products with care, treating every order as if it were your own to maintain quality and customer trust.
- Deliver within the customer’s time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.
Requirements
- Build strong relationships with colleagues to create great team spirit and deliver the best service for customers.
- Be warm and welcoming with customers and colleagues.
- Respond quickly to changing customer needs and embrace change while out on the road and in the store.
- Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.
Benefits
- Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays).
- Flexible working available from day one.
- 10% off with your Colleague Clubcard, rising to 15% on pay day weekends, with a second card to share with family.
- Free wellbeing services to support your mind, body and life.
- Life cover worth five times your pay and an award winning pension with matching contributions up to 7.5%.
- A range of benefits to choose from, including discounts, shares and cycle to work schemes.
- Uniform provided, plus policies to support you through life’s key moments.
Important Details
- Schedule: Minimum of 16 guaranteed hours a week, with options from 12 hours if preferred.
- Shifts will be scheduled within the availability windows shown, and you’ll get at least 3 weeks’ notice.
Application Process
- Talk to us during your application about how we can support you.
About the Company
Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve our customers, communities and the planet a little better every day by acting responsibly and sustainably. Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.
