Customer-Centric Technical Support Advisor
VELUX
RemoteFull timeMid level£28,000-£38,000Posted today
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VELUX
This role focuses on delivering an effortless end-to-end experience for homeowners and installers by managing inbound demand, troubleshooting product, warranty, and installation issues, and arranging Technician visits across various channels. You will own customer cases, communicate clearly, collaborate with stakeholders, and strive for first-contact resolution while maintaining high standards.
VELUX in Great Britain & Ireland is seeking a Technical Advisor. Join Velux Deutschland Gmbh and contribute to their ongoing work.