RemoteFull timeMid level₹2k – ₹4kPosted today
Apply with JobAssistAbout the role
Roles and Responsibilities
- Provide exceptional customer service through phone calls, emails, and chats to resolve customer queries and concerns.
- Handle customer complaints in a professional manner, escalating issues when necessary to ensure timely resolution.
- Meet or exceed monthly performance targets for call handling time, first contact resolution rate, and overall customer satisfaction.
- Identify opportunities for cross-selling/upselling products/services to existing customers.
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Questions, answered
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