Curriculum Developer/Trainer

About This Role

This role involves leading learning product development projects, delivering virtual and in-person learning sessions, and supporting continuous quality improvement for learning products. The Curriculum Developer/Trainer will collaborate with team members, stakeholders, and subject matter experts to create comprehensive learning programs.

Responsibilities

• Design, develop, and/or maintain learning programs and products such as eLearnings, microlearnings, and instructor-led trainings (virtual and in-person)
• Leverage adult learning principles to design and deploy eLearning and other modes of training for highly technical procedures and processes
• Apply project management practices to collaborate and coordinate with other facilitators, developers, and program management team to execute project deliverables and implement learning products
• Use a variety of instructional design tools, such as Articulate, Vyond, Adobe Express, and others to develop creative and engaging digital learning experiences
• Analyze and synthesize complex content needed to produce comprehensive curricula, facilitator and participant guides, and other learning resources
• Lead and coordinate project deliverables and work within defined project plan timelines
• Complete quality assurance reviews to ensure products meet quality standards and expectations
• When scheduled, support and/or facilitate learning programs virtually and in-person at training locations
• Apply adult learning principles for engagement and retention; foster effective learning environments for participants, and tailor instructional best practices
• Complete onboarding for standardized learning programs
• Complete training preparation, delivery, and post-session activities, including required reports (such as attendance rosters) and communications with internal administrative and support teams
• Ensure participants meet training objectives and complete activities in accordance with approved curriculum and learning outcomes
• Perform day-to-day operational responsibilities, including the set-up and closeout of learning spaces and virtual training platforms
• Represent the ILS brand with internal and external stakeholders in meetings, events, and conferences
• Participate in continuous learning activities independently and as assigned
• Demonstrate partnership and leadership among peers and teams
• Complete ongoing professional development
• Other related duties as assigned

Requirements

• Master’s degree with 3 years or bachelor's degree with 5 years of demonstrated adult learning, postsecondary and/or professional learning and development experience, including:
  • Three (3) years of full-time work experience in curriculum development - including needs analysis project scoping, ability to analyze and synthesize complex content, storyboarding, scripting, pre/post-assessments, and evaluation in a training and staff development environment
  • Two (2) years of experience facilitating professional learning, adult learning, or higher education
  • Two (2) years of Articulate Storyline 360/Rise or similar eLearning application experience required
  • Two (2) years of managing training, curriculum or procedure projects with a history of successful implementation
• Exceptional writing skills, which will be leveraged daily in email, project summaries, procedures, and course development resources
• Ability to engage and manage learners with differing needs and abilities across various training modes
• Candidates must be authorized to work in the United States on a continuous basis. Sponsorship is not available for this position

Nice to have:

• Knowledge of government operations, human services, and/or shelter programs

Benefits

• RFCUNY Employee Benefits and Accruals

Important Details

• Worksite location: 4 World Trade Center/35th floor, New York, NY

Application Process

• Submit a cover letter and resume
• Phone screening
• One virtual panel
• One in-person interview/work product demonstration; follow-up calls as needed
• Share a portfolio/sample eLearning assignment

About the Company

The Research Foundation of The City University of New York (RFCUNY) provides services that allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries. The CUNY School of Professional Studies (CUNY SPS) offers online bachelor's and master's degree options and serves as the University's first undergraduate all-transfer college. The Office of Innovative Learning Solutions (ILS) within CUNY SPS designs custom workplace learning programs. CUNY SPS partners with the Department of Social Services (DSS) Office of Policy, Procedures & Training (OPPT) to support the Department of Homeless Services (DHS) by creating and managing a comprehensive learning program.