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CSR - Life Insurance

DXC Technology

RemoteFull timeMid levelPosted today
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About the role

About the role

We are looking for a motivated, skilled, and detail-oriented Customer Service Representative to join our team and contribute to meaningful projects in the life insurance industry.

Key responsibilities

  • Execute business process transactions with a high level of accuracy and adherence to procedures
  • Collaborate with senior analysts and managers to align on operational goals
  • Participate in process improvement initiatives, bottleneck identification, and data analysis
  • Assist with quality assurance and ensure full compliance with established standards
  • Support senior analysts in analyzing data trends and generating operational reports
  • Maintain and update process documentation to reflect current workflows
  • Work closely with the team to achieve performance targets and quality metrics

About you

  • Bachelor's degree in a relevant field (or an equivalent combination of education and experience)
  • 2+ years of relevant work experience, with a focus on business process transactions
  • Demonstrated proficiency in business process management and operational optimization
  • Continuous learner committed to staying updated on industry trends and technology

Pay: Php27,000.00 - Php35,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Health insurance
  • Life insurance

Ability to commute/relocate:

  • Taguig: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Required)

Location:

  • Taguig (Required)

Willingness to travel:

  • 100% (Required)

Work Location: On the road

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