RemoteFull timeMid levelPosted today
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Description
- Assist customers with healthcare and travel-related queries.
- Provide information about healthcare services and travel insurance options.
- Handle customer complaints and provide appropriate solutions.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other departments to enhance customer satisfaction.
Requirements
- Educational Qualifications: Diploma in a relevant field or equivalent experience.
- Experience Level: 1–3 years of experience in customer service, preferably in healthcare or travel.
- Skills and Competencies: Excellent communication and interpersonal skills.
- Skills and Competencies: Proficiency in using customer service software and MS Office.
- Qualities and Traits: Empathetic, problem solver, and detail-oriented.
- Working Conditions: Office environment with potential shifts including evenings and weekends.
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