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Pacer is a senior, embedded Shopify partner for mid-market and enterprise brands, operating across the UK and UAE. We give scaling merchants the depth of an in-house team across ecommerce strategy, insight, growth experimentation, design, custom development and integrations, POS, omnichannel loyalty, and internationalisation, without the cost or drag of building that capability internally.
We work with brands including The Body Shop, Universal Works, Stripe & Stare, Smart Salem, Innermost, Reem Mall, and more, delivering through two service lines:
We design for two audiences at once: the human shopper and the agentic layer now mediating discovery. As AI systems increasingly decide what gets surfaced and recommended, we make sure our clients' products and experiences are discoverable, desirable, and built to drive revenue in both worlds.
Through our Lab, we own and operate a portfolio of AI-embedded products built natively within the Shopify framework, tools we use to solve client problems and unlock growth that off-the-shelf solutions can't reach.
The Role:
We're looking for a CRO Manager to own analysis and insight development end-to-end across our GROW retainer clients. You'll work closely with our experience team (design, technical solutions, delivery) to turn insight into shipped solutions that deliver incremental, compounding value, not one-off wins.
This isn't a role for someone who hands off a hypothesis and waits. You'll be accountable for the full loop: diagnosing where value is being left on the table, building the case for what to fix, and staying close enough to delivery to know whether a proposed solution is actually buildable on Shopify, or whether it's a nice idea that breaks on contact with the platform.
What you'll do:
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