CRO Manager

About This Role

This role offers an opportunity to join a growing digital optimisation business that places experimentation, analytics, and customer insight at the core of its decision-making. You will play a key part in shaping testing strategies, enhancing digital experiences, and delivering measurable results for a diverse portfolio of clients.

Responsibilities

• Develop and execute experimentation and CRO strategies for client projects
• Build strong client relationships and support ongoing programme management
• Analyse user journeys and identify conversion barriers using analytics and behavioural insight tools
• Design, implement, and evaluate A/B and multivariate tests using leading experimentation platforms
• Monitor live experiments and deliver actionable recommendations to improve website performance
• Present findings and strategic recommendations to stakeholders and clients
• Support and mentor team members while promoting experimentation best practice
• Keep up to date with developments across experimentation, analytics, UX, and digital optimisation

Requirements

• Strong commercial experience within CRO, experimentation, digital analytics, or a related optimisation function
• Hands-on experience with experimentation platforms such as Optimizely, AB Tasty, VWO, or similar tools
• Experience using GA4 and digital analytics platforms to uncover insights and guide testing strategies
• Good understanding of UX principles, customer behaviour, and conversion optimisation techniques
• Knowledge of paid media channels and digital acquisition performance
• Ability to manage multiple projects and collaborate effectively with technical and non-technical stakeholders
• Strong communication skills with the ability to translate data into clear business recommendations

About the Company

They are a specialist digital consultancy that helps organisations improve online performance through experimentation, digital analytics, and customer insight. Working across websites, applications, and digital customer journeys, they use data-led recommendations to enhance user experience and conversion performance. They have built a collaborative and innovative culture where learning, development, and professional growth are actively encouraged.