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This role is about optimizing digital experiences for PayJoy customers by combining customer behavior, analytics, experimentation, and UX insights. The manager will define the experimentation strategy and roadmap, build segmentation and personalization strategies, and translate data into actionable improvements across the customer journey. This is a highly cross-functional position, partnering with various teams to drive measurable business impact and shape the digital experience for millions of customers.
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PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping underserved customers in emerging markets to achieve financial stability and success. Its patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through point-of-sale financing and card offerings, customers gain access to a modern quality of life and opportunities as micro-entrepreneurs. Through cutting-edge machine learning, data science, and anti-fraud AI, PayJoy had served over 18 million customers as of 2025.
Headquarters
Bogotá, Cundinamarca
Open jobs
68
Website
payjoy.com