About This Role
Caring for offenders with serious mental illness is the core of this Criminal Justice Case Manager role, which involves implementing the Texas Correctional Office for Offenders with Medical and Mental Impairments (TCOOMMI) program. The position coordinates with law enforcement, the judiciary, and family members to ensure a successful Jail Diversion program and provides case management to clients on probation or parole.
Responsibilities
- Serve as a member of the treatment team, coordinating and providing services as needed
- Maintain compliance with all rules of TCOOMMI
- Provide initial screening to determine priority population by conducting an intake interview and appropriate assessment to gather required information within required timeframes
- Complete crisis screening to determine level of risk
- Complete referrals to internal/external resources as needed
- Develop person-centered recovery plans based on patient needs and preferences
- Provide required monthly face-to-face hours of direct service
- Monitor patient requirements within the TRR model to ensure required services are offered and provided per UM guidelines and HHSC performance contract
- Utilize a variety of skills training in conjunction with IMR and may utilize the following intervention strategies: instruction, positive feedback, repetition, role play, behavioral reversal, in-vivo practice and coaching
- Meet unit performance measures or targets
- Maintain assigned caseload of individuals with mental illness
- Coordinate services to designated caseload
- Enter accurate and appropriate documentation of services within timeframe required
- Maintain confidentiality of sensitive records and treatment information, client files and protected health information in compliance with HIPAA, laws, rules and regulations, and established procedures
- Maintain regular and reliable physical on-site attendance. Regular attendance, dependability, and promptness are required for the scheduled work day 100% of the time, to ensure consistency and completeness of program's processes
- Comply with the Abuse, Neglect, and Exploitation policy and reporting requirements
- Adhere to the Code of Conduct and Standards of Behavior policy requirements
- Establish and maintain effective work relationships with individuals served and their families, supervisors, co-workers and visitors by demonstrating cooperative, courteous and respectful behavior at all times
- Communicate regularly with supervisor
- Open and process mail/email in a timely manner
- Answer phone, collect phone messages and respond to requests timely and accurately
- Maintain safe and clean working environment by complying with procedures, rules and regulations
