Credit Union Branch Manager

About This Role

Directing the daily operations of a credit union branch, managing staff, and ensuring excellent member service are the main duties of this role. The Branch Manager will also approve loan applications and drive business development. This position suits an experienced manager in the financial sector, ready for a career in a unionized environment.

Responsibilities

• Oversee daily operations of the branch
• Manage bargaining union staff productivity and provide coaching and constructive feedback
• Provide professional and efficient member transaction processing and correspond with members and staff to correct service/operational issues
• Approve loan applications according to policy, serving as loan officer and check signer for the credit union
• Be knowledgeable of the Collective Bargaining Agreement to ensure all union employees are being treated equitably and as agreed upon
• Ensure the office displays a positive, professional and cooperative atmosphere for employees to work and for members to conduct business
• Perform outbound Business Development activities

Requirements

• A positive attitude and mindset
• Experience in management at a credit union or bank
• A 4-year college degree in Business Management, Business Administration or prior work-related experience
• The ability to support and promote a positive work atmosphere
• Excellent problem-solving skills
• Strong proven leadership qualities
• Proven ability to lead in tough situations
• Favorable background investigation including an employment credit check

Nice to have:

• 1 year of experience managing a union
• 2 years of management experience

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

About the Company

This credit union has been voted one of the best credit unions in the region for the last ten years in a row.