Credit Manager

About This Role

The Credit Manager is responsible for overseeing customer credit, collections, and accounts receivable to ensure timely payments, mitigate financial risk, and maintain precise financial records. This role involves managing one direct report and collaborating closely with Sales, Operations, Finance, and Customer Service.

Responsibilities

• Manage 1 direct report
• Review and approve credit for new customers
• Monitor customer accounts to ensure invoices are paid according to agreed terms
• Review orders placed on credit hold and release them when appropriate
• Track customer and distributor payment trends and identify potential risks
• Maintain accurate customer credit files and records
• Oversee collections activities and accounts receivable processes
• Reconcile accounts receivable and bank accounts to the general ledger
• Review sales return and allowance reserves each quarter and recommend adjustments if needed
• Supervise the preparation and filing of Sales & Use Tax returns and assist with audits
• Train and manage the Finance & Payroll Generalist
• Maintain written procedures for credit and collections activities
• Partner with internal departments to resolve billing and account issues
• Provide backup support for pricing updates, distributor reporting, rebate accruals, and operational reporting
• Perform other duties as assigned

Requirements

• Bachelor's degree preferred or equivalent experience
• At least 7 years of accounting experience, including 5+ years in credit and collections
• Strong knowledge of credit, collections, and bankruptcy laws
• Supervisory experience
• Proficiency with Microsoft Office (Excel, Word, Outlook, etc.)
• Ability to travel occasionally

Benefits

• Comprehensive benefits
• 401k match
• PTO 10 days
• 5 sick days

Important Details

• Schedule: 100% on-site
• Room for growth