Credit Analyst

About This Role

Ensuring that all funds owed to Jack Link’s Protein Snacks by assigned customers are collected and accounted for properly is the core of this role. The position involves completing administrative duties, including customer account maintenance and phone coverage as assigned.

Responsibilities

• Monitor a portfolio of accounts, conducting daily calls to various past due customers, including the collection of funds owed, in a B2B environment
• Reconcile payment deductions; process payments, credits and refunds
• Research account variances and provide resolution to billing and misapplied payment issues
• Validate promotional activities
• Process reclamation requests
• Update SAP with payment status
• Prepare weekly reports on account status for the Manager, Credit and Accounts Receivables
• Monitor customer order activities, accounts receivable and payment history on a daily basis to identify risk and ensure adherence to credit terms
• Escalate key issues to Credit Manager, Sales and Leadership of potential credit risks in portfolio to determine next plan of action
• Maintain record retention to support audit controls
• Collaborate and problem solve with key members of the organization’s Finance and Sales teams
• Provide support to internal and external customers
• Maintain confidentiality and use utmost discretion with matters including but not limited to personal and or financial information in the duties of the position
• Perform other duties and responsibilities as necessary

Requirements

• General accounting skills and understanding of accounting principles
• Basic computer skills including MS Excel, Word and Outlook
• Exceptional time management and problem solving skills
• Ability to work with and maintain sensitive and confidential information
• Organized and detail-oriented
• Excellent verbal and written communication skills; must work effectively with all levels of Team Members
• Ability to work independently and collaboratively

Nice to have:

• Working knowledge of SAP
• Strong mathematical and analytical skills
• Intermediate computer skills, including Excel
• Associate’s degree in accounting or equivalent
• 2+ years Accounts Receivable or equivalent office experience

Benefits

• Medical, dental and vision benefits
• Life and disability insurance
• 401k participation
• Paid holidays
• Paid time off

Important Details