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The Credit Analyst evaluates the financial health of customers to determine whether to approve their applications, implementing existing credit vetting policies and procedures. The role identifies any fraudulent intentions, escalates them accordingly, and ensures RICA compliance for consumers, managing associated risks effectively.
The company operates in a fast-paced, highly competitive, and highly pressurized environment, requiring compliance with extensive legislation, ISO9000, and 9002 standards. It is a participative, highly diverse, and team-focused organization within the call center industry, adapting to new products and changing technology.