Credentialing Specialist

About This Role

This role supports the medical and allied health staff with credentialing and privileging activities for initial appointments and reappointments. It ensures compliance with regulatory and accreditation standards, as well as the organization's bylaws, rules, and regulations. The position involves providing exceptional customer service and educating staff on the credentialing process.

Responsibilities

• Provide exceptional customer service to physicians, physician office staff, and internal customers
• Educate physicians and physician office staff on the credentialing process and maintain ongoing contact
• Obtain timely and accurate primary source verification for all credentialing functions
• Complete accurate and timely data entry of all credentialing activity into physician credentialing systems
• Interact with IS Consultant to transition all manual processes to completion within the physician credentialing data system
• Maintain medical staff database for all physician and allied health credentialing and privileging activities
• Identify trends and assist in the development of action plans for performance improvement
• Evaluate processes in departmental Policies & Procedures and make recommendations for changes to Medical Staff Supervisor
• Develop and distribute reports as necessary utilizing physician database
• Complete all assigned duties in a timely manner
• Interact with and provide support to department chairmen and leadership chairmen in the preparation of meeting calendars and meeting notices
• Interact with department chairman and leadership chairmen in presentation of initial credentialing and reappointment files in preparation for the Credentials Committee
• Provide clerical support as needed to the Chief of Staff and Vice Chief of Staff in scheduling ad hoc meetings
• Advance department meeting minutes to the appropriate leadership committee
• Manage various human resources functions including hiring, work assignments, coaching plans, and performance counseling

Benefits

• All-inclusive benefits (start day one)
• Student loan repayment
• Tuition reimbursement
• FREE college education programs
• Retirement savings
• Paid paternity leave
• Fertility benefits
• Back-up elder and childcare
• Pet insurance
• PTO/Holidays

Important Details

• Schedule: Monday-Thursday 8am-4:30pm, Friday 8am-4pm
• Work format: on-site with hybrid potential after training

About the Company

Orlando Health is a trusted and respected healthcare organization with over 100 years of legacy, delivering professional and compassionate care to patients, families, and communities. Through its award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices, and outpatient facilities, its 27,000+ team members serve communities across Florida's east to west coasts and beyond. Forbes recognized Orlando Health as a Best-In-State Employer for 2024, and it has been selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare.