Credentialing Specialist

About This Role

This Credentialing Specialist role supports patient safety, quality, and regulatory compliance objectives by coordinating and executing credentialing and privileging activities for medical staff and licensed practitioners within the Medical Staff Services team. The specialist conducts comprehensive primary source verification, facilitates appointment processes, supports ongoing professional practice evaluations, and maintains peer review documentation. The role involves applying critical thinking to evaluate information, identify discrepancies, and assess risk indicators, ensuring accurate and complete practitioner records.

Responsibilities

• Demonstrate a commitment to IU Health's mission, vision, and values by exhibiting behaviors and delivering results that align with the strategic direction of the organization
• Ensure IU Health is working toward its vision of improving the health of all Hoosiers by providing the best care for each person as we practice our values of purpose, excellence, compassion and team
• Demonstrate understanding of the department and function and how they are structured
• Actively seek knowledge regarding the goals and operations of department and function, and guidance on how to best align work to achieve departmental goals
• Adapt to changes in job demands, work priorities, and organizational structure without adverse effects on job performance
• Take guidance and instruction from leaders and implement accordingly
• Leverage curiosity and insights to explore rationale behind decision-making
• Connect pieces of information from various sources to improve problem solving capabilities and recommendations
• Recognize and distinguish questions, problems, and conflict
• Maintain a consistent, high level of quality outcomes by adhering to every stage of the process, continuously planning, and systematically measuring the effectiveness of outcomes
• Exhibit sound professional judgment and diplomacy in handling unexpected problems and frequent interruptions that require immediate action or attention
• Seek appropriate guidance when determining next steps
• Share thoughts and information in a clear, concise and professional manner, in both oral and written communication formats
• Demonstrate active listening and seek further information to ensure clarity and understanding
• Promptly respond to requests for information

Requirements

• Bachelor's Degree or equivalent years of experience is required
• 0-2 years of relevant experience
• Proficiency in Microsoft 365 applications (Word, Excel, PowerPoint, Outlook)

Nice to have:

• Working knowledge of credentialing software

About the Company