Courier/Office Assistant

About This Role

The Courier/Office Assistant provides dependable courier, facilities, reception, and general administrative support to PwC Guyana. Success in this role requires a positive and proactive approach, strong customer service, professionalism, attention to detail, sound judgment, and the flexibility to manage changing priorities and deadlines.

Responsibilities

• Responsible for the on-time delivery and collection of envelopes, documents, packages, and other related items
• Assist with banking-related tasks, retrieving items from off-site facilities, and clearing the post office box
• Receive, sort, and distribute in/outbound mail on a timely basis
• Transport staff to meetings and events
• Collect catering or other office-related supplies and provide special event assistance
• Maintain the assigned vehicle in good working order, including fueling, arranging service appointments, ensuring the vehicle is washed, and the interior kept clean
• Use MS Office or proprietary software to produce documents
• Assist with printing and binding of material while adhering to the firm
• Assist with monitoring and maintenance of office supplies, including both stationery and kitchen/bathroom supplies (as applicable)
• Order, receive, and distribute supplies to various departments
• Ensure convenience centers are properly stocked with stationery and paper supplies
• Assist with shredding and recycling tasks
• Assist facilities team with arranging office repairs and general maintenance of office equipment
• Assist with meeting room set-up
• Provide reception coverage, including answering incoming calls to the firm
• Redirect calls in a professional manner, while exercising good judgment
• Receive and direct external visitors
• Complete DHL courier requests
• Accept deliveries and advise staff of same
• Provide back-up support to other team members and/or departments
• Perform other ad hoc tasks that will enhance the effectiveness of the team

Requirements

• At least three years of relevant experience in courier services, office administration, facilities support, reception, customer service, or a related field is desirable
• Experience in professional services or another corporate environment would be an asset
• Effective listening skills
• Excellent oral and written communication skills
• Adaptable and able to work within tight deadlines, demonstrating flexibility and strong problem-solving skills
• Exceptional organizational skills and the ability to prioritize multiple responsibilities
• Proficient technical skills in MS Office (Word, Excel, PowerPoint)
• Strong client service focus in dealing with both external and internal clients, displaying an image of professionalism, discretion, integrity, and tact
• Completion of at least five CSEC/CXC subjects, including English Language and Mathematics, is desirable
• A valid driver
• Ability to work from the Georgetown office and travel to client, banking, government, and other business locations as required
• Flexibility to work additional hours when business needs require
• Ability to safely lift, carry, and move routine office packages, supplies, and materials
• A satisfactory driving record and successful completion of PwC recruitment and background-screening requirements

About the Company

PwC in the Caribbean is an integrated network of firms serving a diverse mix of international businesses, private companies, and government clients. Their teams help clients navigate change, improve operations, and deliver value while building trusted relationships.