About This Role
The Courier/Office Assistant provides dependable courier, facilities, reception, and general administrative support to PwC Guyana. Success in this role requires a positive and proactive approach, strong customer service, professionalism, attention to detail, sound judgment, and the flexibility to manage changing priorities and deadlines.
Responsibilities
- Responsible for the on-time delivery and collection of envelopes, documents, packages, and other related items
- Assist with banking-related tasks, retrieving items from off-site facilities, and clearing the post office box
- Receive, sort, and distribute in/outbound mail on a timely basis
- Transport staff to meetings and events
- Collect catering or other office-related supplies and provide special event assistance
- Maintain the assigned vehicle in good working order, including fueling, arranging service appointments, ensuring the vehicle is washed, and the interior kept clean
- Use MS Office or proprietary software to produce documents
- Assist with printing and binding of material while adhering to the firm
- Assist with monitoring and maintenance of office supplies, including both stationery and kitchen/bathroom supplies (as applicable)
- Order, receive, and distribute supplies to various departments
- Ensure convenience centers are properly stocked with stationery and paper supplies
- Assist with shredding and recycling tasks
- Assist facilities team with arranging office repairs and general maintenance of office equipment
- Assist with meeting room set-up
- Provide reception coverage, including answering incoming calls to the firm
- Redirect calls in a professional manner, while exercising good judgment
- Receive and direct external visitors
- Complete DHL courier requests
- Accept deliveries and advise staff of same
- Provide back-up support to other team members and/or departments
- Perform other ad hoc tasks that will enhance the effectiveness of the team
Requirements
- At least three years of relevant experience in courier services, office administration, facilities support, reception, customer service, or a related field is desirable
- Experience in professional services or another corporate environment would be an asset
- Effective listening skills
- Excellent oral and written communication skills
- Adaptable and able to work within tight deadlines, demonstrating flexibility and strong problem-solving skills
- Exceptional organizational skills and the ability to prioritize multiple responsibilities
- Proficient technical skills in MS Office (Word, Excel, PowerPoint)
