About This Role
This role involves providing professional skin, beauty, and non-invasive aesthetic treatments in a premium wellness and aesthetics destination. The Cosmetologist will ensure exceptional client care, hygiene, safety, and treatment standards, utilizing modern technology and a luxury client experience.
Responsibilities
- Conduct professional skin and beauty consultations and understand clients' concerns, goals, and expectations
- Perform professional facials, clean-ups, skin rejuvenation treatments, and other approved aesthetic services
- Perform non-invasive aesthetic treatments such as skin tightening, pigmentation treatments, hair reduction, and other services as per Epsom's protocols and training
- Operate aesthetic and skincare equipment safely and correctly after appropriate training
- Assess skin type and condition and recommend suitable treatments and home-care routines
- Explain procedures, expected results, precautions, and post-treatment care clearly to clients
- Maintain accurate client consultation and treatment records
- Follow strict hygiene, sanitation, sterilization, and safety protocols
- Maintain treatment rooms, equipment, tools, and product inventory to the required standards
- Ensure every client receives a premium, personalized, and comfortable experience
- Recommend suitable treatment plans, packages, and skincare products based on genuine client requirements
- Achieve individual treatment, customer-service, and revenue targets
- Coordinate with the centre manager and other wellness professionals to ensure smooth daily operations
- Participate in training and continuously upgrade knowledge of new skincare, aesthetic, and wellness treatments
- Handle client feedback professionally and escalate medical or treatment-related concerns to the appropriate senior/medical professional
Requirements
- Diploma / Certification in Cosmetology, Aesthetics, Beauty Therapy, Skin Care, or a related field
- 1–4 years of relevant experience in a premium salon, aesthetic clinic, dermatology clinic, medical spa, or wellness centre preferred
- Strong practical knowledge of skincare and professional beauty treatments
- Excellent communication and interpersonal skills
- Strong client consultation and relationship-management skills
- Professional grooming and a polished personality
- Strong understanding of hygiene, safety, and treatment protocols
- Ability to work in a fast-paced, premium wellness environment
- Willingness to work rotational shifts, weekends, and public holidays as required
Nice to have:
- Experience with advanced facials and aesthetic equipment
