This role involves maintaining security and order within a detention area, ensuring the safety of both offenders and staff. You will be responsible for conducting screenings, managing offender records, and responding to various incidents. The position requires a candidate with strong judgment, communication skills, and the ability to handle stressful situations while upholding established procedures.
Responsibilities
Assist in the security of the detention area
Conduct random screens, including utilizing breathalyzers and searches of offenders
Seize weapons and/or contraband and take appropriate action, such as arrest, reading rights, and transporting
Update records of warrants served on Work Release and Home Detention offenders
Investigate citizen’s complaints relative to Community Corrections Programs
Investigate allegations against offenders
Maintain communications equipment, monitor closed-circuit television system
Receive security or fire alarms and respond appropriately
Answer business and/or emergency telephone from the public, maintaining a daily log of calls
Type forms, statements, letters, status reports from rough drafts, as well as entering data on the computer
Perform intake procedures of offenders and monitor offender’s releases/return times according to proper legal and Community Corrections policies/guidelines
Respond to offender’s grievances following established chain of command procedures
Complete written reports as required
Comfort emotionally upset persons; referring them to various social service agencies
Perform related duties as assigned
Requirements
Working knowledge of procedures to be followed in the event of a fire, medical emergency, fight, escape, hostage situations, or natural disasters, including knowledge of facility SOP on Responding to emergencies
Physical and mental ability to respond to emergencies
Knowledge of the location of all areas of the facility and the ability to respond to specified areas without undue delay
Knowledge of specific inmate disciplinary procedures for controlling unacceptable inmate behavior as outlined in the inmate handbook
Ability to treat all inmates in a fair and objective way in accordance with Standard Operating Procedures
Knowledge of inmate attitudes, behaviors, motives, and needs
Ability to quickly recognize the indicators of emotional disorders and apply this knowledge in the daily performance of duties
Accurate documentation of incidents or information using proper forms, spelling, grammar, sentence structure, and punctuation, written neatly and legibly
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Documentation completed in a timely manner and presented in an appropriate sequence of events, including informal conduct reports and incident reports
Demonstrates good interpersonal communications techniques
Gives clear instructions, relays information, and expresses ideas in a concise manner in person, on the radio, and telephone while maintaining facility security and safety
Demonstrates the ability to use Radio Equipment, Computers, PA systems, denying access to computers by inmates
Demonstrates skills in conducting Pat Searches, Frisk Searches, Strip Searches, and various area searches, including full facility shakedowns, with knowledge of when each type of search is required and allowed
Demonstrates skills in determining the appropriate use of force for the given situation
Demonstrates the proper application and/or removal of various types of restraints
Willingness to assist in subduing combative inmates
Demonstrates the ability to protect oneself when necessary
Displays the knowledge and ability to recognize and use good officer safety practices
Able to gain and maintain control and discipline over inmates and the public without causing unnecessary tension, achieved by effective use of good interpersonal communications skills, common sense, good judgment, and officer presence
Understands the principles of good communications
Demonstrates the ability to understand and correctly carry out instructions
Demonstrates a willingness to follow lawful orders without question
Exhibits the ability to recall details
Utilizes previous instruction to function with minimal supervision
Interacts confidently with others and able to maintain self-control of emotions and detrimental behaviors when confronted with verbal harassment, threats of physical violence, or other stressful situations
Able to take appropriate action based on knowledge of General Orders, Department of Correction Standards, Officer Handbook, Inmate Handbook, and Standard Operating Procedures
Uses good judgment and makes decisions in situations where there are no standard procedures
Ensures uniform clothing is clean and fits properly
Maintains completeness of uniform and equipment
Personal appearance and grooming within department policy
Accepts constructive criticism and uses feedback to further the learning process and improve job performance
Effectively interacts with fellow officers, supervisors, subordinates, case managers, and other team relationships
Behaviors demonstrate a willingness to obey authority and cooperate
Able to serve inmate meals and ensure that all inmates are fed in a timely manner
All inmates are accounted for and are properly detained
Properly release an inmate from the Work Release Facility, including the ability to determine the type of releases being processed, use of the computer-based book process
Ability to conduct a Warrants Check prior to release with dispatch and the local warrants computer program
Operates the control room without supervision
Operates the control computer system and case management system without supervision
Monitor participant movements, behaviors, and act when intervention is necessary
Understand what to do in emergency procedures and how to respond to inmate needs
High School Diploma or GED or equivalent experience
Completion of Johnson County Sheriff Department Reserve Academy and Indiana Law Enforcement Academy Jail School
Ability to meet all Departmental hiring and retention requirements, including not posing a direct threat to the health and safety of other individuals in the workplace
Working knowledge of and ability to use and properly maintain all assigned uniforms and/or Department equipment and weapons, including a computer, calculator, teargas/mace, baton/nightstick, camera (video/35mm), handgun, and handcuffs
Ability to maintain strict confidentiality of department information and records
Possession of Valid Driver’s License and demonstrate a safe driving record
Important Details
The incumbent has moderate flexibility on the job; assignments are guided by definite objectives using a variety of methods and procedures, such as planning and arranging their own work
Incumbent refers to supervisor for unusual matters, such as policy interpretations or questions regarding decisions pertaining to offenders
Incumbent must exercise judgment when offenders are required to work overtime or otherwise deviate from their programs or schedules through no fault of their own
Errors in the incumbent’s work errors are primarily detected and/or prevented by prior instructions from supervisor and legally defined procedures and may result in embarrassment to the employer and endangerment to self/others
The incumbent serves on 24-hour call to respond to situations involving offenders
Personal Work Relationships
The incumbent maintains frequent contact with the Courts, Adult and Juvenile Probation departments, Sheriff Department, and other law enforcement agencies as required
Incumbent reports directly to the Operations Manager
Work Environment
The incumbent performs the majority of duties in a correctional center and is exposed to normal hazards associated with law enforcement, such as restraining potentially dangerous, violent, and abusive offenders, constant walking, and dealing with outside elements when transporting offenders