Corporate Transformation, Business Analyst & Project Manager, Assistant Manager

About This Role

This Assistant Manager role within the Customer team focuses on driving corporate transformation through innovative and practical solutions. The position involves partnering with clients at the intersection of business, technology, and transformation, requiring a strong blend of Business Analysis and Project Management capabilities. The ideal candidate is curious, analytical, client-focused, and adept at managing multiple stakeholders and workstreams.

Responsibilities

• Lead requirement gathering workshops, discovery sessions, and stakeholder meetings
• Analyse and document business, functional, and non-functional requirements
• Develop key project deliverables, including Business Requirements Documents (BRDs), Functional Specifications, User Stories and Acceptance Criteria, Process Maps and Workflows, Use Cases, and Solution Recommendations
• Conduct current-state (As-Is) and future-state (To-Be) process assessments
• Translate business requirements into actionable functional and technical requirements
• Ensure requirements are aligned to business objectives and maintain traceability throughout the project lifecycle
• Support solution design by collaborating with technical teams, architects, and business stakeholders
• Manage project workstreams, milestones, deliverables, dependencies, and timelines
• Support project planning, governance, status reporting, and stakeholder communications
• Track project risks, issues, assumptions, and mitigation plans
• Coordinate activities across business, technology, and vendor teams to ensure successful delivery
• Facilitate project meetings, steering committee updates, workshops, and working sessions
• Support resource planning, project budgeting, and change request management where required
• Build trusted relationships with client stakeholders across business and technology functions
• Facilitate discussions to align stakeholder expectations, priorities, and solution outcomes
• Communicate project status, risks, decisions, and key updates effectively to various audiences
• Act as a bridge between business users, project delivery teams, and senior leadership
• Support test strategy development, test scenario creation, and User Acceptance Testing (UAT)
• Ensure delivered solutions meet business requirements and expected outcomes
• Support change management activities, user communications, training, and solution adoption
• Assist clients in embedding new processes and capabilities into their operating model
• Mentor and coach junior analysts and consultants
• Contribute to knowledge sharing, capability development, and continuous improvement initiatives
• Support proposal development, business development activities, and thought leadership within the Corporate Transformation practice