About This Role
This role focuses on identifying competency gaps, designing and delivering training programs, and managing the end-to-end training administration process. The Corporate Trainer ensures that all learning solutions align with organizational goals and comply with relevant standards and regulations.
Responsibilities
- Conduct Training Needs Analysis (TNA) to identify competency gaps and recommend appropriate learning solutions aligned with organisational goals
- Design, develop, review, and continuously improve training programmes, learning materials, facilitator guides, participant manuals, assessments, and digital learning content
- Plan, coordinate, facilitate, and evaluate orientation, customer service, leadership, technical, compliance, and professional development programmes
- Manage the end-to-end training administration process, including programme scheduling, participant registration, venue and logistics coordination, attendance records, training documentation, certificates, and post-training reporting
- Maintain accurate training records and administer the Learning Management System (LMS) to ensure data integrity and compliance
- Monitor training effectiveness through feedback, assessments, and learning analytics, and recommend improvements to enhance learning outcomes
- Collaborate with department heads and subject matter experts to identify learning priorities and develop capability-building initiatives
- Coordinate with internal trainers and external training providers to ensure quality programme delivery and effective learning experiences
- Prepare training reports, dashboards, and learning metrics to support management decision-making and monitor learning performance
- Ensure training activities comply with organisational policies, accreditation standards, regulatory requirements, audit readiness and applicable HRDC claim procedures
- Support talent development, leadership development, succession planning, employee engagement, and other organisational development initiatives through learning interventions
- Participate in continuous improvement projects and contribute to the development of innovative learning solutions
- Perform any other duties or special projects assigned by Management
Requirements
- Diploma or Degree in Human Resources Management / Business Studies or equivalent
- Minimum 5 years' experience in Corporate Training or Learning & Development
- Strong facilitation, presentation, and instructional design skills
- Experience in Training Needs Analysis (TNA), programme development, and training evaluation
- Familiarity with Learning Management Systems (LMS) and Microsoft Office applications
- Knowledge of Malaysian HRD Corp
