Corporate Trainer

About This Role

Designing, developing, and delivering training programs for store staff is the core of this Corporate Trainer role. The programs focus on service standards, operational procedures, and leadership development within the hospitality industry.

Responsibilities

• Conduct training
• Prepare training materials and modules
• Coordinate schedules with various departments and store managers

Requirements

• Minimum of 2 years of experience in a supervisory or training role within the hospitality industry, particularly in food and beverage service
• Strong understanding of food and beverage operations, including service styles, menu development, hygiene standards, and customer service principles
• Excellent verbal and written communication skills, with the ability to deliver engaging and informative training sessions
• Ability to present information clearly and confidently, using various training methods to cater to different learning styles
• Strong interpersonal skills to build rapport with staff, foster a positive learning environment, and provide constructive feedback
• Excellent organizational and time management skills to manage training schedules, materials, and participant records
• Ability to identify and resolve issues related to training effectiveness, staff performance, and operational challenges

Nice to have:

• Bachelor's degree in hospitality management, culinary arts, or a related field