Corporate Trainer

About This Role

This corporate trainer role focuses on developing engaging training programs and creating clear processes to support teams across multiple locations. It suits a detail-oriented professional who thrives on improving consistency, developing employees, and driving operational excellence through training and documentation.

Responsibilities

• Develop, document, and maintain Standard Operating Procedures (SOPs) to ensure consistent execution across retail, warehouse, and eCommerce operations
• Design and deliver engaging training programs focused on onboarding, sales, customer experience, product knowledge, operational processes, and company standards
• Create and manage training materials including manuals, job aids, presentations, videos, and eLearning content to support employee development
• Partner with store managers, warehouse leaders, and eCommerce teams to identify training needs, operational gaps, and opportunities for improvement
• Support new store openings, product launches, system implementations, and process rollouts through on-site training and coaching
• Evaluate training effectiveness through observation, feedback, performance metrics, and ongoing field support while continuously improving training programs
• Reinforce company policies, procedures, safety standards, and operational expectations through consistent communication and training initiatives
• Collaborate with Operations, Human Resources, and Leadership teams to align training programs with company objectives and business goals

Requirements

• 3–6+ years of experience in corporate training, retail operations, SOP development, or a related field with a proven ability to improve performance through effective training and process documentation
• Strong written, verbal, and interpersonal communication skills with the ability to engage employees at all levels of the organization
• Experience developing SOPs, training materials, instructional content, and employee development programs
• Excellent organizational, project management, and problem-solving skills with strong attention to detail
• Ability to translate complex operational processes into clear, practical, and scalable training solutions
• Demonstrated ability to coach, mentor, and support employee development in both classroom and field environments
• Ability to work independently and collaboratively in a fast-paced, multi-location environment
• Proficiency in Microsoft Office including Word, PowerPoint, Excel, and Outlook
• Valid driver's license, reliable transportation, and willingness to travel up to 35% to support training initiatives and operational rollouts
• Ability to stand for extended periods and occasionally lift up to 40 pounds during on-site training and store support activities
• High school diploma or equivalent required

Nice to have:

• Experience in the automotive aftermarket, retail, or service industry
• Hands-on familiarity with automotive accessories, vehicle customization, or installation practices
• Experience creating eLearning content and managing Learning Management Systems (LMS)
• Experience with ERP systems such as NetSuite or similar business management platforms
• Associate's or Bachelor's degree in Business, Education, Training Development, or a related field

Benefits

• Health / Dental / Vision Insurance - Eligible 1st of the month following 30 days employment
• Company 401k with match - Eligible following 90-day intro period
• Employee Discount Program - Eligible following 90-day intro period
• Paid Time Off - Eligible following 90-day intro period. Accrual based earning up to 120 hours in the 1st year
• Professional Development - Opportunities for growth based on performance, employee company goals

Important Details

• Schedule: Monday-Friday 7:30am-5:30pm, occasional weekends
• Travel: up to 35%

About the Company

Toys For Trucks, a leading retailer for automotive accessories since 1989, specializes in car, truck, and Jeep accessories like truck caps, tonneau covers, fleet products, lighting upgrades, suspension, lift kits, wheels, tires, and seat covers. The company fosters a customer-centric culture with personalized attention, valuing quality, durability, and ease of operation.