Corporate Trainer

About This Role

This corporate trainer position involves providing in-person and online training to branch employees, focusing on origination systems and mortgage knowledge. The role requires staying updated on compliance, procedural, and technical changes, and assisting the Corporate Training Manager with training assessments, curriculum development, and material maintenance. The position suits a candidate willing to travel.

Responsibilities

• Provide training, both in-person and online
• Function as a support resource regarding company procedures, mortgage knowledge, TRID compliance, and originations systems
• Assign new hire training courses
• Stay current on industry compliance, company procedures, and technical changes
• Evaluate training needs
• Create and maintain training curriculum and materials
• Issue memos as needed to appropriate departments and staff
• Maintain training records
• Perform any and all other tasks as assigned by the Corporate Training Manager

Requirements

• High School Diploma/GED
• Two years of related experience plus knowledge of the mortgage industry; OR, any equivalent combination of experience and/or education from which comparable knowledge, skills, and abilities have been achieved
• Knowledge of loan process and procedures (Loan Processor or similar experience is a plus)
• Familiarity with loan origination systems, such as BytePro or Encompass
• Knowledge of compliance regulations, such as TRID
• Proficient in MS Office
• Skill in both verbal and written communication
• Skill in evaluating and analyzing training needs
• Skill in using technology to provide training, such as webinars

Benefits

• Overtime paid in accordance with California state and federal labor laws
• Additional compensation, such as bonuses or incentive pay, may be available based on performance and business needs

Important Details

• Travel: Required
• Employment: At-will employment in accordance with California law

About the Company

GEM Mortgage is a leading mortgage lender that has been a respected leader in the industry for nearly 40 years. The company is guided by the core belief that borrowers' interests come first and is dedicated to providing clients with expert financing advice, believing everyone deserves access to credit. Its mission is to build long-lasting relationships with borrowers and real estate partners, be an employer of choice with growth opportunities for its team members, and operate as a trustworthy, financially sound enterprise that positively influences communities. The company's LEADER values are Loyalty, Excellence, Accountability, Driven, Engaged, and Reliability.